TERMS AND CONDITIONS OF SERVICE

Last updated: 2025-23-03

1. Introduction

These Terms of Service ("Terms") govern the provision of website development and management services ("Services") by BOSApps ("Provider," "we," "us," or "our") to the client ("Client," "you," or "your"). By subscribing to our Services, you agree to abide by these Terms.

1. Services Provided

1.1 Basic Plan

  • Site administration: We handle backend management, ensuring the site runs smoothly.
  • Live support: Get direct assistance for any website-related concerns.
  • SEO management: We optimize your website to improve search engine visibility.
  • On-request site updates: Make changes to your site as needed.
  • Proactive bug resolution: We monitor and fix website issues to maintain functionality.
  • Maximum of 10 pages: This plan supports small websites with up to 10 pages.

1.2 Business Plan

  • Site administration: We manage all aspects of your website’s backend.
  • 24/7 live support: Get round-the-clock assistance for urgent website issues.
  • SEO management: We continuously optimize your site for search engines.
  • Regular site updates: Scheduled updates keep your content fresh and relevant.
  • Proactive bug resolution: Our team actively monitors and fixes issues before they affect users.
  • Maximum of 25 pages: Suitable for medium-sized websites.
  • E-commerce support: If your business sells online, we ensure your store runs efficiently.

1.3 Full Business Plan

  • Site administration: Full website management with continuous monitoring.
  • 24/7 live support: Always-on support for any issues.
  • SEO management: Advanced optimization strategies to boost your site’s search rankings.
  • Weekly site updates: Regular updates to maintain an engaging and up-to-date site.
  • Proactive bug resolution: Preventative maintenance and troubleshooting.
  • Maximum of 50 pages: Best suited for larger websites.
  • E-commerce support: Complete assistance with online store operations.
  • Content creation: Custom content services, including blog posts, graphics, and marketing materials.

2. Client Responsibilities

  • Provide accurate and timely information necessary for website management.
  • Ensure compliance with copyright laws for any provided content.
  • Maintain up-to-date payment for services to avoid service disruption.

3. Payment & Subscription

  • Payment is due on a monthly or annual basis as agreed upon.
  • Failure to make timely payments may result in suspension or termination of Services.
  • No refunds will be issued for partially used billing periods.

4. Service Limitations & Modifications

  • We reserve the right to modify or discontinue any feature of the Services with prior notice.
  • Service plans include only the stated maximum number of pages. Additional pages may incur extra costs.

5. Termination & Cancellation

  • Either party may terminate this agreement with a 30-day written notice.
  • If the Client cancels before the end of the billing cycle, no refunds will be provided.
  • Provider reserves the right to terminate Services immediately in case of non-compliance with these Terms.

6. Liability & Disclaimers

  • We shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our Services.
  • While we take all reasonable efforts to ensure website security and uptime, we do not guarantee uninterrupted Services.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your State/Country].

8. Amendments

We reserve the right to update these Terms at any time. Clients will be notified of significant changes.

9. Dispute Resolution

  • Any disputes arising from these Terms shall first be attempted to be resolved amicably through negotiation.
  • If a resolution is not reached within 30 days, the dispute shall be submitted to binding arbitration in [Your State/Country], in accordance with the rules of [Arbitration Body].
  • Each party shall bear its own costs related to dispute resolution unless otherwise determined by the arbitrator.

10. Refund Policy

  • All payments made for Services are non-refundable, except in cases where BOSApps fails to provide the agreed-upon services.
  • Clients requesting a refund must submit a formal request within 7 days of payment for consideration.
  • Refunds will not be issued for partially used billing periods or change of mind.

Contact Information

BOSApps

Email: info@bosapps.io

Website: bosapps.io